Uconnect FAQ | Canada

It takes a moment for the available Uconnect^® system to sync phone contacts. Once the Phonebook icon illuminates on the Uconnect^® touchscreen, your system is ready to place calls.

Your iPod^® or other compatible device must be connected to the Uconnect^® system via the USB portFor supported file formats, refer to the USB Port section of the owners manual on the DVD.. If your device is streaming music via Bluetooth^® or if it's connected through the available auxiliary port or SD card slot, Voice Command will not be available.

There are two ways to adjust the volume of the Navigation prompts: 

1- During an active route, press the Next Turn icon on the top left of the touchscreen. Once the guidance prompt sounds, turn the volume up or down. 

2- Go to NAV > Settings > Guidance > Guidance Prompts and press + to turn the volume up or - to turn it down.

Check to make sure the map is in the correct Country and Province by following these simple steps:

• Press the Voice Command button on the steering wheel and say, "Change Country". From there, select the correct Country and Province.
• Or, go to the Uconnect^® NAV menu. Then, go to Find Address and enter the correct Country and Province.

As part of your Uconnect^® experience, you can now receive SiriusXM Guardian^TM connected vehicle services. It provides you with advanced safety and security features, which deliver emergency assistance when you need it. Plus the mobile app allows you to access convenient remote services and manage your vehicle from virtually anywhere. SiriusXM Guardian^TM services are subject to service limitations. See Terms of Service for full details.

You must have an active trial or paid subscription in order to use SiriusXM Guardian^TM services. A variety of package options are available starting as low as $17.99 a month plus applicable fees and taxes. For more information, call 1-877-324-9091.

To activate services from your vehicle, press the "Apps" icon at the bottom of your in-vehicle touchscreen and then select "Activate Services". Then follow the prompts to activate services.

All new vehicles equipped with SiriusXM Guardian^TM include a 12-month trial period of the full suite of SiriusXM Guardian^TM services. The trial length is measured from the original date of sale or lease of the vehicle. In the case of previously-owned vehicles, any remaining trial period transfers to the new owner if the vehicle is still within 12 months of the original date of sale. A new enrollment is required.

No, a smartphone is not required to access or use SiriusXM Guardian^TM. However, the mobile apps provide convenient access to services like Remote Vehicle StartRemote Vehicle Start is not available on all vehicles. You are responsible for using remote features in accordance with any laws, rules or ordinances in effect in your vehicle's location. You must have an active subscription to SiriusXM Guardian^TM in order to use remote services. See Terms of Service for service limitations. and more.

SiriusXM Guardian^TM Services include:

• Safety: Emergency assistance with SOS CallRoadside Assistance Call provides direct calling to Roadside Assistance Service. Vehicle must be within the United States, Puerto Rico or Canada and have network coverage. Additional roadside assistance charges may apply. Check warranty for details., Roadside Assistance and live customer care are all just a button push away.
• Security: Get notifications on your mobile device if your vehicle’s theft alarmTheft Alarm Notification is compatible with factory-installed alarms only. is triggered, plus use Stolen Vehicle AssistanceStolen vehicle police report required. to help police locate your vehicle if it is ever stolen. You must provide a valid stolen vehicle police report to SiriusXM Guardian^TM in order to use Stolen Vehicle Assistance.
• Convenience: RemotelyRemote Vehicle Start is not available on all vehicles. You are responsible for using remote features in accordance with any laws, rules or ordinances in effect in your vehicle's location. You must have an active subscription to SiriusXM Guardian^TM in order to use remote services. See Terms of Service for service limitations. start your vehicle, lock or unlock the doors, or sound your horn while flashing the lights by using the convenient mobile app or web portal. Plus, use Send & GoSend & Go requires a vehicle equipped with a Uconnect^® 8.4 NAV unit. To use Send & Go, you must have the Uconnect mobile app installed on a compatible smartphone and have an active subscription to SiriusXM Guardian^TM. to search locations from your mobile app and send them directly to your vehicle’s navigation system. And if you forgot where you parked, just use Vehicle FinderTo use Vehicle Finder, you must have the Uconnect^® mobile app installed on a compatible smartphone and have an active subscription to SiriusXM Guardian^TM. on your mobile app to find your vehicle in a parking lot. Remote Vehicle Start is not available on all vehicles. Your vehicle must be equipped with Navigation to use Send & Go.

View the details of the Uconnect^® and SiriusXM Guardian^TM Privacy Policy here.

Your email address and password will be your credentials for logging into your Owner Site as well as for accessing your SiriusXM^® services via the web portal and Uconnect^® mobile app.

Your PIN is used to execute remote commands to your vehicle via the web portal, mobile app or Customer Care agent. SiriusXM Guardian^TM will provide service for anyone who can provide the correct PIN so be sure to protect your PIN.

To change your email address or password login to the Owner Site and click on "Edit Profile."

To change your PIN, login to your Owner Site and navigate to the SiriusXM Guardian^TM portal where you can then change your PIN under "Edit Profile." You can also call a SiriusXM Guardian^TM agent to reset your PIN by pressing the Assist button on your rearview mirror.

If you require assistance, you can contact SiriusXM Guardian^TM at 1-877-324-9091.

• Contact the police immediately to report the vehicle stolen and get a case number.
• Once you have a stolen vehicle police report with a case number, contact SiriusXM Guardian^TM to initiate Stolen Vehicle Assistance. You will need to provide the Customer Care agent with your case number to initiate the service.

In order to use Remote Services, both your phone (if using the mobile app) and your vehicle must be receiving a good cellular connection. Please note, under certain circumstances remote services may take 45 seconds or more to execute.

For safety reasons, Remote Vehicle Start, Remote Door Lock/Unlock, and Remote Horn & Lights requests will fail if:

• The vehicle doors, hood, trunk or liftgate are open
• The vehicle is already in motion
• The key is in the ignition
• The brake pedal is depressed
• The vehicle alarm or panic alarm have gone off since the last time the vehicle was started

Additionally, Remote Vehicle Start requests will fail if:

• The “check engine” light is on
• The vehicle does not have enough fuel
• Oil pressure is too low or coolant temperature is too high
• If none of these apply and you continue to experience issues, please call SiriusXM Guardian^TM Customer Care from the SiriusXM Guardian^TM Assist Call link in the side menu. Also, please note if you have not entered your vehicle with the key after 15 minutes, the engine will shut off automatically.

Purchasing 4G Wi-Fi Hotspot requires the use of an Internet-enabled portable device. For additional assistance, call AT&T Customer Care at 866-595-1330.

1. Launch the Wi-Fi Hotspot app from the Uconnect touchscreen and Enable Wi-Fi Hotspot.
2. Select the Setup Wi-Fi Hotspot option from the touchscreen to locate your Hotspot Name and Password.
3. From your portable device Wi-Fi settings menu, select the Hotspot Name from the list of available networks and enter the provided Password.
4. Open the web browser on your portable device and enter the following web address: www.att.com/fca
5. Create an AT&T myVehicle account or log in to your existing one.
6. Select and purchase the desired subscription option. The Wi-Fi Hotspot will activate after a few minutes.

The available Vehicle Health Report Vehicle Health Report provides a summary of your vehicle's key systems, including the status of malfunction indicator lamps. If you have concerns about the operation, function or performance of your vehicle, take it to an authorized FCA Canada Inc. dealer. This report does not replace regularly scheduled maintenance. is an email report about your vehicle that is delivered once a month. At a glance, you can review the status of some of your vehicle's key systems and quickly determine if you need to take further action.

1. Log in to your vehicle's Owner Centre.
2. Navigate to and click the "Maintain & Care" tab.
3. Select the "Vehicle Health Report Vehicle Health Report provides a summary of your vehicle's key systems, including the status of malfunction indicator lamps. If you have concerns about the operation, function or performance of your vehicle, take it to an authorized FCA Canada Inc. dealer. This report does not replace regularly scheduled maintenance." tab.

The report will provide you with your vehicle’s VIN, kilometre, tire pressure levels, scheduled maintenance and closest dealer. It monitors key powertrain, oil, fluid, brake, suspension, safety and security systems. The report will inform you if action on these systems is required, suggested or needed urgently.

THE SPECIFIC SYSTEMS IT MONITORS ARE AS FOLLOWS:

Powertrain

• Malfunction Indicator Light
• Charging System Warning Light
• Electronic Throttle Control Light
• Transmission Temperature Warning Light

Oil and Fluids

• Oil Pressure Warning Light
• Gas Cap Indicator Light
• Hot Oil Warning Message
• Oil Change Warning Message
• Water in Fuel Warning Message
• Diesel Particulate Filter Warning Message
• Diesel Exhaust Fluid Warning Message

Brakes and Suspension

• Antilock Brake System Warning Light
• Brake Warning Light

Safety and Security

• Airbag Warning Light

If your Vehicle Health ReportVehicle Health Report provides a summary of your vehicle's key systems, including the status of malfunction indicator lamps. If you have concerns about the operation, function or performance of your vehicle, take it to an authorized FCA Canada Inc. dealer. This report does not replace regularly scheduled maintenance. recommends that you take action, you should do one of two things:

1. Contact your preferred dealer and schedule an appointment.
2. Push the Assist button inside your vehicle and speak with a Vehicle Care agent.

This agent can help answer questions and connect you to a dealer.

Your vehicle must be equipped with an available Uconnect^® 8.4A or 8.4AN Uconnect^® 3C, 3C Nav, 4C or 4C Nav.

You must be signed up for your SiriusXM Guardian^TM trial.

The report will be sent to the email address that you used to register or sign up with SiriusXM Guardian^TM (your Owner Account email address).

The email sender will be listed as Uconnect^® Access or SiriusXM Guardian^TM.

Yes, the Vehicle Health Report Vehicle Health Report provides a summary of your vehicle's key systems, including the status of malfunction indicator lamps. If you have concerns about the operation, function or performance of your vehicle, take it to an authorized FCA Canada Inc. dealer. This report does not replace regularly scheduled maintenance. is part of the available Advantage Package.

You can opt out of receiving the available Vehicle Health ReportVehicle Health Report provides a summary of your vehicle's key systems, including the status of malfunction indicator lamps. If you have concerns about the operation, function or performance of your vehicle, take it to an authorized FCA Canada Inc. dealer. This report does not replace regularly scheduled maintenance. email by clicking the Edit Profile tab on your Owner Account and selecting to not receive reports. The report will still continue to populate and will appear on your vehicle’s Owner Site. To opt out of the service completely (email and Owner Centre), you would have to remove the SiriusXM Guardian^TM subscription from your vehicle.

From the Uconnect^® mobile app, touch the icon for the feature you wish to use. Enter your PIN when prompted. Then you will receive a message showing the command in progress. SiriusXM Guardian^TM will provide service to anyone who can provide the correct PIN, so be sure to protect your PIN.

App notifications can be found within your notification centre on your mobile phone as well as within the Uconnect^® app.

• To view notifications in your message centre, tap on "push notification" alerts from the operating notification centre, usually found in your Settings, on your smartphone. This will open the mobile application notification tray for remote operations.

From within the app, click on the notification icon at the top right of the screen, which represents the number of notifications in your notification tray. Clicking this number will display your notifications.

You may not have set up your preferences to receive notifications. From the main menu within the app, select Vehicle Preferences and then Message Settings. Turn on the types of notifications you’d like to receive. You can also manage your notifications from the Owner Site.

If you have changed your preferences and are still not receiving notifications, you may also need to adjust your notifications permissions in your smartphone to enable notifications from the Uconnect^® app.

Go to the Location tab at the bottom of the mobile app home screen to bring up the map screen. Next, press the Steering Wheel icon to find your vehicle and put in your PIN when prompted. Vehicle FinderTo use Vehicle Finder, you must have the Uconnect^® app with SiriusXM Guardian^TM installed on a compatible smartphone and have an active subscription to SiriusXM Guardian. will not work if your vehicle is in motion or if your vehicle ignition has not been started for 15 days or more.

NOTE: If you believe your vehicle has been stolen, you must use the Stolen Vehicle AssistanceStolen vehicle police report required. service.

There are a few situations in which Vehicle FinderTo use Vehicle Finder, you must have the Uconnect^® mobile app installed on a compatible smartphone and have an active subscription to SiriusXM Guardian^TM. may not be able to locate your vehicle.

• In order to use Vehicle FinderTo use Vehicle Finder, you must have the Uconnect^® app with SiriusXM Guardian^TM installed on a compatible smartphone and have an active subscription to SiriusXM Guardian., both your smartphone and your vehicle must have a good cellular connection.
• After not being turned on for 15 days, the vehicle goes into power saving mode and does not receive signals from the app. An ignition cycle is required to send the signals from the vehicle back to the app after 15 days.
• Vehicle FinderTo use Vehicle Finder, you must have the Uconnect^® mobile app installed on a compatible smartphone and have an active subscription to SiriusXM Guardian^TM. cannot be used if the vehicle is in motion. See the Uconnect^® with SiriusXM Guardian^TM Terms of Service for service limitations.

Tap the "Location" icon at the bottom of the mobile app screen to bring up the map screen.

• To search for destinations, use the magnifying glass icon and either type in your search criteria or search by category. Choose the point of interest you want and then press "send to vehicle" to send the location to your vehicle’s navigation system.
• To send an address from your address book, tap on the person icon, select the address you want and then press "send to vehicle" to send the destination to your in-vehicle navigation system. 

Some helpful tips and tricks include:

Remote Vehicle Start
Available Remote Vehicle StartCheck state and local laws regarding the use of remote start systems. will run the engine for 15 minutes.

If you send a command to flash the lights or honk the horn, it will run for 2 minutes.

Theft Alarm and Stolen Vehicle Assistance notifications can be sent via text or email depending upon how you set your preferences.

Remote Services require adequate cellular coverage.

Location-Based Services

You can centre your location on the map by tapping the Person icon.

You can centre the vehicle’s location by tapping the Vehicle icon.

Send & Go^TMUconnect^® Send & Go and Vehicle Finder uses your smartphone's existing data plan to access information online. To use Send & Go and Vehicle Finder, you must have a compatible smartphone with the Uconnect app installed and launched, visit https://www.mopar.com/en-ca/care/bluetooth-pairing.html for compatibility.

Only 10 locations may be stored in your vehicle’s system at one time.

Point of Interest (POI) searches are based on the centre of the map. To find a POI in another location, first type the location so that the map is centered on it. Then type the POI name or category.

You can search POIs by typing “name of POI” near “name of city or name of province”. When you enable Allow Access to Contacts (Settings > app settings) you have the ability to send a contact’s address (when stored in your smartphone address book) to your vehicle.

The service uses location-based software and GPS. On the smartphone, you will see the current location of the vehicle and the location of the smartphone. You can zoom in or out of the map, and toggle between a map, satellite or hybrid view.

Press the Car icon on the map. The app will display the location of the vehicle, the nearest address and an option to Find Route or Honk Horn. 
If you click on the Find Route icon and open the Navigation app, you will be able to select a route to your vehicle’s location.

The Uconnect^® System Software Update site will work on both Mac^® and Windows^® PCs.

1. Go to "Settings" and click the "Show Advanced Settings..." option.

2. Under "Privacy", click the "Content Settings..." button.

3. Under the "Pop-ups" section, select the "Allow all sites to show pop-ups" option.

The following browsers are supported:

Supported browsers for Mac^®

Safari^®

Google Chrome^TM

Mozilla^® Firefox^®

Supported browsers for Windows^®

Internet Explorer^® 8.0 

Internet Explorer^® 9.0 (May need to select "Show All Content") 

Internet Explorer^® 10.0 

Internet Explorer^® 11.0 

Mozilla^® Firefox^® (May need to disable protection on this page) 

Google Chrome^TM (May need to disable protection on this page)

If you use an unsupported browser, you may experience problems navigating and downloading the software from this site.

If you notice a shield icon in your browser's navigation bar, your browser settings may not be allowing all content to display. This can be corrected by adjusting certain security settings.

GOOGLE CHROME^TM AND MOZILLA^® FIREFOX^® USERS:

Google Chrome^TM

1. In Chrome, click on the shield icon in the address bar.

2. Click on "Load Unsafe Script".

Mozilla^® Firefox^®

1. In Firefox, click on the Shield icon in the address bar.

2. Click on the "Keep Blocking" drop-down arrow.

3. Click on the "Disable Protection on this Page" option.

If you need any information about an available Uconnect^® system that you can't find on our website, please contact us by email, phone or mail. Simply let us know what you're looking for, and we will reply with a solution as soon as possible. Thank you for your interest in Uconnect!

By Phone

Uconnect^® System Support
1-800-465-2001 (English)
1-800-387-9983 (French)

M-F 8:00 AM - 8:00 PM EST
Sat 9:00 AM - 5:00 PM EST

By Email

Click here to send us an email

By Mail
FCA Canada Inc.
Customer Care Centre
P.O. Box 1621
Windsor, ON
N9A 4H6

With the available Uconnect^® Theatre, second-row passengers can bring their lives along for the ride by connecting compatible devices to the vehicle to watch, play, surf or control their content on the two 10.1-inch high-definition touchscreens. Users can connect their devices through the USB portFor supported file formats, please refer to the USB Port section of the owners manual on the DVD. in the front of the vehicle (additional charge-only USB ports can be found in the second and third rows) or through two HDMI ports. Users can also play their media through the Blu-ray^TM/DVD playerWhen properly equipped. Video available on front screen when vehicle is in park.. Uconnect Theatre provides individual control, with a touchscreen and audio experience that’s personalized to each second-row passenger. The two Bluetooth^®-connected touchpad remote controls or swipe-controlled touchscreens let users quickly navigate through the system’s menus to access built-in games and apps or control the in-vehicle temperature through the Climate Control app. Two pairs of digital headphones are included for private high-fidelity sound, but you can also stream media over the vehicle’s high-definition sound system.

Available Uconnect^® Theatre features two 10.1-inch high-definition touchscreens, two touchpad remotes with Bluetooth^® connectivity, a USB portFor supported file formats, please refer to the USB Port section of the owners manual on the DVD. in the front centre stack, built-in apps and integration of the two rear touchscreens with the driver-accessible 8.4-inch Uconnect touchscreen for parental and climate controls and Navigation information.

There are several games built into the system. They include: 

1. Are We There Yet? (Available on vehicles equipped with Navigation)
2. Checkers
3. Bingo
4. Tic-Tac-Toe
5. Sudoku
6. Solitaire
7. Hanging Fruit
8. Math Flash Cards

Checkers and Tic-Tac-Toe can be played by two players together. 

Select the two-player game – Checkers or Tic-Tac-Toe. 

Select "New Game", or, if already in the game, go to "Menu" and select "New Game". Select "Two Player Game" on the next screen. 

The opponent must accept the challenge from the menu of the same game on their touchscreen.

Yes. Many smartphones, tablets and laptops can be connected directly through the available HDMI or USB portsFor supported file formats, refer to the USB Port section of the owners manual on the DVD.. However, the device will likely require additional adaptors and cables to connect to the system and display content. We recommends that users research options with their laptop/device manufacturer to confirm compatibility. Uconnect^® Theatre streaming is not compatible with Apple^® devices. The device will require an internet connection to access online content.

- A vehicle (or an aftermarket head unit) with Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. integration

- A compatible Android^TM phone with Android 5.0, Lollipop

Check www.android.com/auto and see if Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. has launched in your country.

- Ensure you meet all the compatibility requirements 

- Turn on the vehicle and remain parked 

- Connect your phone to the vehicle with a USB cable 

- Download all required apps 

- On your phone, follow the onscreen setup instructions 

- When you are finished with the phone instructions, check the vehicle's touchscreen and select the Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. icon if it hasn't loaded automatically 

- Read and accept the onscreen safety message

- Restrict the phone to connect to known vehicles only

- Forget all previously connected vehicles through Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC.

- Visit the Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. Help Centre and send feedback

- Reminders

- SMS

- Missed calls

- Commute information

- And more

- Touch the mic icon on the head unit

- Press and hold the voice command button on the vehicle (may vary depending on the automobile manufacturer)

- Get turn-by-turn Navigation via voice command or typing (parked only)

- Get suggestions and explore nearby points of interest

- Touch the phone app or use voice commands to make a call 

- Touch the incoming message heads-up notification to hear the notification. Voice command with “reply” to answer the last received message

- Touch the music icon and select what you’d like to use to listen to music

- Use the voice command “Play music." Google Play Music will then play “I’m feeling lucky” radio

If this is the first time you’re using Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. in a particular vehicle, be sure to unlock your phone and accept the terms and conditions on your phone’s screen after you’ve connected and touched the Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. button on your display. Also, make sure that the "Only connect to known cars" setting in the Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. app is unchecked. Locate the Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC. icon/button on your Uconnect^® touchscreen to focus on Android Auto^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Android Auto^TM requires the Android Auto app on Google Play^TM and an Android compatible smartphone running Android 5.0 Lollipop or higher. Data plan rates may apply. Android, Android Auto, Google Play, Google Maps and other marks are trademarks of Google LLC..

You can check https://history.google.com/history/audio to see how Google had transcribed your voice. If you have tried several times and Google does not understand correctly, please check whether the microphone on the vehicle is working properly. Do you speak with an accent? If you allow Google to learn your speech pattern, it will improve recognition over time as you use it.

Note: To use Audio history, you need to enable Voice and Audio Activity. Steps to enable the feature are as follows:

1. On the mobile device, verify the Google Account used by Google voice search:

- Open the Google app and tap the menu (top left) to open the sidebar.

- Make a note of the listed account.

2. Verify the Google Account used by the Google app:

- Open the Google app.

- In the Google app menu, select Settings > Accounts & privacy > Google Account. ---- Verify the Google Account matches the account listed in Google voice search. If it doesn’t, change the account to match the account used by Google voice search and select Accounts & privacy again.

3. Enable Voice & Audio Activity (for details, refer to https://support.google.com/websearch/answer/6030020?hl=en): 

- In Accounts & privacy, select Google activity controls > Voice & Audio Activity.

- Enable (toggle to ON).

Available on select FCA vehicles, CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. is a smarter way to use your iPhone^® in the vehicle. CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. takes the things you want to do with your iPhone^® while driving and puts them right on your vehicle’s built-in display. You can get directions, make calls, send and receive messages and listen to music, all in a way that allows you to stay focused on the road. Just connect your iPhone^® and go.

Visit https://www.apple.com/ios/carplay/available-models/ or DriveUconnect.ca to check vehicle availability.

1. Make sure that CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. is supported on your vehicle or Uconnect^® system.
2. Plug your iPhone^® into the CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. USB port using an Apple certified cord. If the CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. Home screen doesn’t appear, select the CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. logo on your Uconnect touchscreen.
3. Make sure that your vehicle is running.
4. Ask Siri^®Requires an iPhone^® with Siri^®. Certain features are not available while the vehicle is in motion. iPhone must be within active cellular range. Customer's existing iPhone data rates apply to internet supported features. for what you need. You can do this as follows:
   Press and hold the Voice Recognition button on your steering wheel. Then ask for what you need.

Apps included are Apple Maps, Phone, Messages and your Music. CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. also supports other apps on your iPhone^® — like your favourite audio and messaging apps such as Podcast, Audiobooks, Spotify, CBS Radio, Audible. Visit Apple.com for the most recent apps available.

CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. takes Siri^® Eyes FreeSiri^® Eyes Free Requires an iPhone^® with Siri. Certain features are not available while the vehicle is in motion. iPhone must be within active cellular range. Customer's existing iPhone data rates apply to internet supported features. even further by taking advantage of the Uconnect^® touchscreen to display information in addition to speaking to you.

You are now able use your personal iPhone^® and integrate it with the Uconnect^® touchscreen.

To pair an iPhone^® with a vehicle you must plug it into the dashboard with a Lightning cable. When your car detects that your iPhone^® has been connected, the CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. icon will automatically pop up. Current FCA vehicles support CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. over a wired connection.

CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. looks and feels like your iPhone^®, but designed for your Uconnect^® touchscreen.

Start Siri^®Requires an iPhone^® with Siri^®. Certain features are not available while the vehicle is in motion. iPhone must be within active cellular range. Customer's existing iPhone data rates apply to internet supported features. by pressing and holding the Voice Recognition button, or use the Uconnect^® touchscreen to tap the CarPlay^TMDriving while distracted can result in loss of vehicle control. Only use mobile phones and other devices, even with voice controls, when it is safe to do so. Apple CarPlay requires a compatible iPhone^® connected via USB cable to the Uconnect^® system. Data plan rates may apply. Siri^®, iPhone^®, iPad^®, iPod^® and iTunes are registered trademarks, and Apple CarPlay is a trademark of Apple Inc. icon.

It will only take control of the features within the Phone icon displayed on the Uconnect^® touchscreen while your iPhone^® is plugged in.

Go to your carrier’s phone settings for information on how to set up notifications or do not disturb features.

An Over-the-Air Software Update is a method of delivering new software to a vehicle through a wireless cellular network. Common reasons for updating software include improving quality or adding new services to your Uconnect^® system.

Every Over-the-Air Software Update contains a list of what is new and/or what has changed. When your Uconnect^® software update is complete, look for the What’s New icon on your Uconnect^® touchscreen.

For the launch of this new capability, Uconnect^® will send out a communication to all customers via email. It will be sent to the email address used to register for SiriusXM Guardian^TM or the email address for you on file. The communication will be sent out in advance of your vehicle receiving the Over-the-Air Software Update so that you will know what to expect.

You need to have your vehicle in the park position, or have the vehicle in neutral with the parking brake engaged if equipped with a manual transmission. The engine does not need to be running, however, the ignition must be in the ON position. The vehicle should be outdoors if the engine is running. 

You must press the Update Now icon to start the first phase of the software update. You can select the Later icon an unlimited number of times. The first phase will take up to 20 minutes to complete. If the ignition is turned off during the first phase, you will be required to restart the entire process from the beginning. 

Once the update has reached the second phase, a message on the touchscreen will tell you to turn the vehicle off, exit the vehicle and let the process complete on its own. The second phase may take up to 70 minutes to complete.

Don’t worry. The pop-up is letting you know that your vehicle is eligible for a software update. This is a new enhancement to your Uconnect^® system that allows the latest software updates to be sent to your vehicle via a wireless cellular connection. This is not unlike your smartphone or other computing device, which notifies you when an update is available.

For the first phase (up to 20 minutes) of the software update, the ignition needs to be in the ON position until complete. The second phase (up to 70 minutes) will happen automatically on your touchscreen no matter what position the ignition is set to. We do not recommend you drive your vehicle while the update is in progress, as the ParkView^® Rear Back Up CameraAlways check entire surroundings visually before backing up., 9-1-1 CallThe 9‑1‑1 Call button will connect you directly with Emergency Assistance. If you accidentally press the button, you have 10 seconds to cancel the call by either pressing the 9‑1‑1 button on the rearview mirror or the cancel button on the Uconnect^® touchscreen., and other driver assistance features will not be available while the software update is being installed.

After a successful update, you will see a pop-up on the Uconnect^® touchscreen indicating that the software update was successful. If you want to know more, select the What’s New icon on the touchscreen for a summary of the improvements that were made to your system. For your safety, this information cannot be displayed while the vehicle is in motion.

The software update pop-up will continue to reappear on the Uconnect^® touchscreen every time you run the vehicle, until you press the Update Now icon and complete the software update. We recommend you agree to update at your earliest convenience to ensure the best performance from your Uconnect system.

The first phase of the update will take up to 20 minutes, during which you will be in the vehicle with the ignition in the ON position (the vehicle must be positioned outdoors if the engine is running). After the first phase, you may turn off the vehicle and exit. The Uconnect^® touchscreen will remain on for the remainder of the update which can take up to 70 minutes more. During both phases of the update, you will see a progress bar indicating approximately what percent of the update remains.

We do not recommend you drive your vehicle while the update is in progress. The ParkView^® Rear Backup cameraAlways check entire surroundings visually before backing up., 9-1-1 CallThe 9‑1‑1 Call button will connect you directly with Emergency Assistance. If you accidentally press the button, you have 10 seconds to cancel the call by either pressing the 9‑1‑1 button on the rearview mirror or the cancel button on the Uconnect^® touchscreen., and other driver assistance features will not be available while the software update is being installed. During the installation, other features of the Uconnect,^® system such as AM/FM, SiriusXM^® RadioThis feature does not work while the vehicle is in motion. SiriusXM^® services require subscriptions, sold separately after the 5‑year trial included with the new vehicle purchase. Trial service is not transferrable or refundable. The SiriusXM Travel Link data displays and individual product availability vary by vehicle hardware. Not all vehicles or devices are capable of receiving all Travel Link services offered by SiriusXM; Weather Forecast, Current Conditions may not be available in all locations; and features of individual systems will vary. Images above are for representative purposes only and are not real products. For actual features and images of real products, consult the vehicle manufacturer. SiriusXM is not responsible for any errors or inaccuracies in the SiriusXM Travel Link services or their use. Satellite service is available only to those at least 18 and older. Internet radio service is available throughout satellite service area. and Bluetooth^® will not be available.

Unfortunately, some vehicles will have the Bluetooth^® phone settings reset on the Uconnect^® system. If this happens, you will have to pair your phone(s) to Bluetooth^® again. Do this by pressing the Phone icon on the Uconnect^® touchscreen, then tap Yes when the system asks if you would like to pair a phone.

You can see the What’s New icon from the Uconnect^® touchscreen in your vehicle. Select the Apps icon from the lower menu bar, then select Settings from the list of icons. Press System Information, then scroll down and select What’s New. For any additional assistance, call Uconnect Customer Care at 1-800-465-2001.

This software update adds important features to Uconnect^® systems found on vehicles built before the 2016 model year, including: 

• Adds Siri^® Eyes FreeSiri^® Eyes Free Requires an iPhone^® with Siri. Certain features are not available while the vehicle is in motion. iPhone must be within active cellular range. Customer's existing iPhone data rates apply to internet supported features. capability for iPhone^® owners. To enable Siri^®Requires an iPhone^® with Siri^®. Certain features are not available while the vehicle is in motion. iPhone must be within active cellular range. Customer's existing iPhone data rates apply to internet supported features., you will need to push, hold and release the Uconnect Voice Recognition (VR) button on the steering wheel. After you hear a double beep, you can ask Siri to play music, get directions, read text messages and many other useful requests. 
• Adds Auto Play. The Auto Play feature begins playing music as soon as a USB drive is connected to one of the vehicle’s USB ports. The default setting is off, you can turn Auto Play on by going to Settings, then selecting Audio. 
• Adds the Do Not Disturb text message feature. You can disable notifications from incoming calls and texts, allowing you to keep your eyes on the road and hands on the wheel. 
• Adds the Drag and Drop Menu Bar. Just press the Apps icon, then press and hold the selected App. Drag the app to the main menu bar for quick access. 

When using SiriusXM Guardian^TMAll SiriusXM Guardian^TM-equipped vehicles come with a 12‑month trial effective on the date of purchase or lease of a new vehicle. Enrollment in the trial is required to receive service. Upon expiration of the trial period, purchase of a subscription is required to continue SiriusXM Guardian. Services can only be used where cellular coverage is available. See Uconnect^® and SiriusXM Guardian Terms of Service for complete service limitations., some commands for Chrysler, Dodge, Jeep and Ram vehicles equipped with Uconnect^® and SiriusXM Guardian Connected Services include:

“Alexa, ask Ram to start my truckRemote Vehicle Start is not available on all vehicles. You are responsible for using remote features in accordance with any laws, rules or ordinances in effect in your vehicle's location. You must have an active subscription to SiriusXM Guardian^TM in order to use remote services. See Terms of Service for service limitations..”
“Alexa, ask Chrysler how much gas is in my vehicle.”
“Alexa, ask Jeep to send [address]Uconnect^® Send & Go uses your smartphone's existing data plan to access information online. To use Send & Go, you must have a compatible smartphone (with the Uconnect app installed and launched, visit https://www.mopar.com/en-ca.html for compatibility) and you must fulfill all Uconnect registration and subscription requirements. Some applications must be configured on Mopar® Owner Connect and may require an account. Send & Go is included for five years and begins the day you take delivery of your vehicle. Register as soon as possible. Must be within the 48 contiguous United States, plus Alaska and Canada within active and usable cellular range. to my Cherokee.”

For 2018 Model Year and newer vehicles with Uconnect^® and SiriusXM Guardian^TMAll SiriusXM Guardian^TM-equipped vehicles come with a 12‑month trial effective on the date of purchase or lease of a new vehicle. Enrollment in the trial is required to receive service. Upon expiration of the trial period, purchase of a subscription is required to continue SiriusXM Guardian. Services can only be used where cellular coverage is available. See Uconnect^® and SiriusXM Guardian Terms of Service for complete service limitations.:

1. You must register for Uconnect and SiriusXM Guardian Connected Services and fulfill minimum subscription requirements.
2. Next download the Amazon Alexa app onto your iPhone^® or Android^TM device. Open the app, then tap MENU, and go to SKILLS.
3. Search for Chrysler, Dodge, Jeep_® or Ram and download the appropriate app for your vehicle. Then tap ENABLE. SAVE SETTINGS when prompted.
4. Next, select LINK ACCOUNT, then sign in with the same email address and password you created when you activated your SiriusXM Guardian services.

Once you AUTHORIZE the account, you'll be able to access a whole range of Uconnect and SiriusXM Guardian services and features remotely using Amazon Alexa. You'll find new features added regularly, and the more you use Uconnect with Alexa, the more Alexa adapts to your speech patterns, vocabulary and preferences.

Family Drive Alerts is a notification system that helps promote safer driving and helps give you peace of mind when your loved ones are out on the road. You can receive alerts to inform you when your vehicle enters or leaves a specified area, when it exceeds a specified speed and when it is driven outside of a specified time range.

You can't always be there, but you can always be aware.

There are four different alerts you can use:

Boundary Alerts

You'll be alerted the moment your vehicle is driven either out of or into a geographic boundary that you set. For example. you could set a boundary around your teen's school or elderly parent's home to know when they arrive or leave.

Curfew Alerts

Whenever your car is being driven outside of the curfew time you set, you will be alerted.

Speed Alerts

Receive a notification whenever your vehicle exceeds a speed limit you set.

• On vehicles equipped with Navigation, you will receive a notification whenever your vehicle exceeds the posted speed limit by the number of kilometers per hour that you set.
• On vehicles not equipped Navigation. you will receive a notification whenever your vehicle exceeds the speed you set.

Valet Alert

After you hand over your keys, do you ever wonder if your car is really just driven directly to a nearby parking spot? Wonder no more. You can receive an alert the moment your vehicle is driven outside a set radius of up to 8 km of a drop-off zone.

Log in to the Uconnect App, tap the Location icon in the lower menu bar. then tap the Family Drive Alerts icon (blue triangle). From there, you can view and edit your Valet Alert, Boundary Alert, Curfew Alert and Speed Alert.

Family Drive Alerts will be available on 2018 model year and newer vehicles equipped with Uconnect ^® connected services or SiriusXM Guardian All SiriusXM Guardian^TM-equipped vehicles come with a 12‑month complimentary trial effective on the date of purchase or lease of a new vehicle. Enrollment in the trial is required to receive service. Upon expiration of the trial period, purchase of a subscription is required to continue SiriusXM Guardian. Services can only be used where cellular coverage is available. See Uconnect^® and SiriusXM Guardian Terms of Service for complete service limitations. connected services and available as an option on many Chrysler, Dodge, Jeep^® and Ram Brand vehicles (not available on the Uconnect^® 4C NAY with 12-inch touchscreen).

You must activate the connected services of Uconnect + SiriusXM Guardian and have an active paid or trial subscriptionAll SiriusXM Guardian^TM-equipped vehicles come with a 12‑month free trial effective on the date of purchase or lease of a new vehicle. Enrolment in the trial is required to receive service. Upon expiration of the trial period, purchase of a subscription is required to continue SiriusXM Guardian. to a package that includes Family Drive Alerts. Make sure you have the latest Uconnect App on your phone.

• 2018 and newer Chrysler 300
• 2018 and newer Chrysler Pacifica
• 2018 and newer Dodge Challenger
• 2018 and newer Dodge Charger
• 2018 and newer Dodge Durango
• 2019 and newer Jeep^® Cherokee
• 2018 and newer Jeep^® Compass (vehicle built after Nov. 2017)
• 2018 and newer Jeep^® Grand Cherokee
• 2018 and newer Jeep^® Wrangler
• 2018 and newer Jeep^® Renegade
• Jeep^® Gladiator 2020
• 2018 and newer Ram 1500/2500/3500/Chassis Cab (requires Uconnect 4C NAY and 8.4•inch display)

There are multiple ways that you can receive notifications from Family Drive Alerts.

• Email alerts can be sent to the primary email of your connected services account plus up to one additional email address.
• Text messages can be sent to your mobile phone-up to two phone numbers can be added.
• Notifications can appear on your phone when the Uconnect^® App is downloaded and logged in (go to Settings on your phone to configure how or if these notifications appear).
• Within the Uconnect App, a message in box keeps track of recent alerts.

Family Drive Alerts does not provide you the location of your vehicle at any given moment. Rather, it tells you when the vehicle enters and/or exits a specific location that you determine. For example, you can set an alert to notify you when your child returns home.

You can manage the notifications you receive from Family Drive Alerts in the Uconnect^® App, or from the Owner Site (Mopar.com).

• Log in to the Uconnect App, select the vehicle you wish to change notifications for, go to Settings> Vehicle Preferences > Manage Settings.
• Log in to the Owner Site (Mopar.com) in the Account drop-down menu. Where your name is shown, select My Account, then select SiriusXM Guardian TM on the left menu, and ·update Your SiriusXM Guardian Notifications.

Family Drive Alert notifications can be sent to up to two email addresses (the primary account email and one additional email) and up to two mobile phones for text message notifications.